PharmaCodes - Privacy and Cookies Policy

This is the Privacy and Cookies Policy (the 'Policy') of Pharmacodes Compliance Limited, which is a company registered in England and Wales with a company number of 06332640 and a registered office at Griord, Copse Lane, Jordans, Beaconsfield, HP9 2TA (hereafter 'Pharmacodes', 'we' or 'us'). This Policy describes the ways in which Pharmacodes collects and uses information about you if you contact Pharmacodes, if you visit our website at (the 'Website') or if you work for an organisation that is a member of the International Compliance Trained Agency Scheme ('ICTAS').

By contacting us to comment or complain you agree to be bound by this Policy as described in Section A. By visiting our Website you agree to be bound by this Policy in accordance with Section B. If you are a company and you become a member of ICTAS you shall procure that your staff agree to become be bound by this Policy as described in Section C. Pharmacodes may change this Policy at any time in which case we shall notify you of any changes to this policy.

SECTION A - Contact with PharmaCodes

1. Information Pharmacodes collects and uses if you contact us or make complaints: When Pharmacodes receives complaints by email it files any relevant document and may retain details of the complainant and other individuals identified in the complaint. Pharmacodes will only use this information to process the complaint and to check on Pharmacodes' services and staff. Pharmacodes shall retain information in relation to a complaint for 6 years after its closure, in a secure environment and access to it will be restricted on a 'need to know' basis. You may contact us using our details in Section D below.

SECTION B - Your use of the Website

2. Visitors to the Website: [The Website is a brochure for Pharmacodes' business, membership of ICTAS and our products and services.] The Website uses cookies as further described in paragraph 4 for the limited purposes set out in Table 1 below to collect information. Other than in relation to contacts and complaints set out in Section A, Pharmacodes does not otherwise collect information via the Website.

3. Links to third party websites and third party adverts: Pharmacodes is not responsible for the privacy policies and practices of other sites even if you access them using links from the Website or adverts on the Website. You should check the policy of each site you visit and contact its owner or operator if you have any concerns or questions. In addition, if you link to the Website from a third party site or via a social network (e.g. Twitter, Facebook), Pharmacodes is not responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

4. Cookies:
a. What are Cookies?: Cookies are small text files that are placed on your device when you use the App or visit the Website. Pharmacodes' use of cookies is detailed below. Session cookies enable you to move from page to page within websites and any information you enter will be remembered but is deleted when you close your browser or after a short time. Persistent cookies allow us to remember your preferences and settings when you use the App in the future, in different browser sessions.
b. Disabling Cookies: The use of the cookies described above improves the functionality of the App or the Website and your experience of using them. If you do not want these cookies to be served on your device, you are able to disable them by changing the settings on your browser, or on your device. Please note that if you do decide to disable cookies you may not be able to access some of the App or Website, some of the features of the App or Website or the App or Website may not function properly. By continuing to use the App or Website, including using social networking media functionality, you consent to the relevant cookies being set on your device.
c. Third Party Cookies: Third Party advertisers may place or read cookies on your browser or device in the App. This Policy is applicable only to the use of cookies by Pharmacodes and does not cover the use of cookies by any third parties.
d. More information: To find out more about how cookies work, how to manage and delete them and to see which ones have been set please visit or

TABLE 2 - Cookies used by the Website

Pharmacodes uses cookies and similar technologies in the following ways when you visit the Website:

Cookie TypePurposeFurther Information
Google AnalyticsPharmacodes uses Google Analytics cookies to collect information about how visitors use the Website, which Pharmacodes use to help improve it. These cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors have come to the Website from and the pages they visitedGoogle Privacy Overview: analytics/privacyoverview.html

SECTION C - Your membership of ICTAS®

5. Information we shall collect about the staff of ICTAS® members: We may collect the following information in relation to your staff if you become a member of ICTAS®:
a. any information provided to us via the Website or other forms of communication;
b. your contact details including your name, telephone number, email address and postal address; and
c. details in relation to the goods and services you have purchased from us as part of your ICTAS membership.

6. How the information collected about staff of ICTAS® members is used: The information about your staff described in paragraph 5 may be used by us as follows:
a. to enable us to undertake administration tasks in relation to the provision of our goods and services;
b. to tweak, tune and facilitate the improvement of our goods and services;
c. to provide suitable advertisements, promotions and opportunities to you;
d. to allow you to communicate with us;
e. to provide technical support in relation to your use of our goods and services;
f. to prevent fraud or illegal activities;
g. to answer queries from your staff;
h. for our own research and marketing purposes; and
i. to share such information with third parties as described in paragraph 7 below.

7. Sharing information with third parties: Pharmacodes shall not pass your staff's information to third party advertisers for them to advertise to you or your staff (other than as described in this paragraph). Your information may, subject to Pharmacodes' obligations to comply with applicable data protection legislation, be shared with the following third parties:
a. having taken precautions to maintain the security of such information, Pharmacodes may share this information with regulators, organisers of relevant goods and services in which we believe you may be interested;
b. with a purchaser, in relation to the sale of some or all Pharmacodes' business, or its assets, or as part of any business restructuring or reorganisation;
c. with data aggregators and service providers as part of an analysis of user metrics or sales performance; or
d. with law enforcement agencies in compliance with law enforcement.
ICTAS® Terms and Conditions of Use

SECTION D - General

8. Security: Pharmacodes has implemented technology and policies to safeguard the information it collects from unauthorised access and improper use.

9. Pharmacodes' Registration with the ICO: To the extent that Pharmacodes acts as a Data Controller for the purposes of the Data Protection Act 1998, and generally in relation to your use of the App we shall not, we have notified the Information Commissioner of our role as a 'data controller' under the Data Protection Act 1998 with registration number [TO BE DISCUSSED].

10. Pharmacodes' Contact Details: If at any time you would like to contact Pharmacodes about your views on this Policy or any enquiry relating to your personal information, you can do so by sending an e-mail to us at or write to us at 'Data Protection Officer, Pharmacodes Limited, Griord, Copse Lane, Jordans, Beaconsfield, HP9 2TA'.

PharmaCodes' Terms for the sale of good and services :: ICTAS® Terms and Conditions

Contact Us

Call +44 (0) 7884 182436 or
to discuss your requirements or book a course

Compliance, Codes & Communications

Compliance, Codes and Communications 5th Edition:

If you want to spend less time concentrating on compliance and more time producing marketing campaigns, then this book is an invaluable tool.
Updated for the 2016 ABPI Code
order your copy now

Also available online as eCodes® Read more ...